Lead People Management (HR)

Job Description: Lead People Management (HR)

Organisation Background:

Muskaan Dreams is a social impact Ed-Tech nonprofit dedicated to transforming education in government schools. Committed to bridging the digital divide, our organisation empowers teachers with technology, ensuring that every student has equal access to digital learning and skill development. In an ever-evolving job market, our mission is to prepare students for the future by providing them with the tools and opportunities necessary for success.

For more information about Muskaan Dreams, please visit www.muskaandreams.org.

Summary: 

The Lead – People & Culture at Muskaan Dreams will be responsible for driving and executing the organization’s people strategy across the full employee lifecycle. This is a strategic and operational leadership role, focused on ensuring a high-performing, engaged, and future-ready workforce that can enable Muskaan Dreams to scale its impact. The role will oversee and strengthen functions including talent acquisition and retention, people operations, compliance, performance management, learning and development, compensation and benefits, capacity building, employee engagement, and HR systems/processes.

This individual will work closely with senior leadership and function heads to translate organizational goals into actionable HR strategies, ensure compliance with employment laws, and build scalable and efficient people processes. The ideal candidate is both strategic and execution-oriented, with experience in designing robust people practices, managing change in fast-growing environments, and using data to drive decisions.

Designation: Lead People & Culture

Reporting to: Associate Director

Experience in years: 10-12 Years

Vertical: Human Resources 

Location: Noida(U.P)

Employment Type: Full-time

Employment Level: Senior-Level

Key Responsibilities

1. Organizational Culture & Belief System

Champion and embed Muskaan Dreams’ culture, values, and belief system across the organization.

Drive initiatives that foster a strong, cohesive, inclusive, and purpose-driven organizational culture.

Act as a culture coach to leaders and teams, ensuring alignment between individual goals and organizational mission.

Lead internal storytelling and rituals that reinforce culture, vision, and impact narratives.

2. Talent Acquisition & Employer Branding

Own and execute end-to-end talent acquisition strategy – attracting top-tier talent across verticals.

Build scalable recruitment processes, leveraging data and technology to enhance efficiency and experience.

Develop and strengthen Muskaan Dreams' employer brand, positioning the organization as a preferred workplace in the development and tech-for-good sectors.

3. People Operations & HR Compliance

Lead all HR operational processes including onboarding, offboarding, policy formulation, documentation, and statutory compliance.

Ensure legal and regulatory compliance across labor laws, contracts, and HR policies.

Implement robust HRIS systems to automate and track employee lifecycle processes.

4. Performance Management & Career Growth

Design and implement an effective performance management system that aligns goals with outcomes and encourages continuous feedback.

Build frameworks for goal setting, OKRs, KPIs, and role clarity across functions.

Partner with function heads to identify career pathways and succession plans.

5. Learning & Development / Capacity Building

Create and execute a Learning & Development roadmap for Muskaan Dreams’ team members at all levels.

Curate programs to build leadership capabilities, technical skills, and growth mindsets.

Partner with external experts to develop a dynamic internal academy or capability framework.

6. Employee Experience & Engagement

Design and deliver comprehensive engagement strategies, including surveys, feedback loops, wellness programs, and team-building initiatives.

Be the custodian of a people-first experience at every touchpoint – from onboarding to exit.

Address grievances with empathy and speed, ensuring a safe and empowering workplace for all.

7. Compensation, Benefits & Payroll

Oversee compensation strategy, benchmarking, and execution of payroll, benefits, and rewards programs.

Ensure pay equity, compliance, and timely disbursement in partnership with finance and external vendors.

Introduce non-monetary rewards and recognition programs to celebrate contributions and milestones.

What Success Looks Like

• A deeply engaged team that lives and breathes Muskaan Dreams’ culture.
• Strong employer brand with low attrition and high employee satisfaction.
• Streamlined, tech-enabled people operations that are data-driven and scalable.
• Clear performance and development systems that enable every team member to grow.
• A future-ready workforce prepared for growth, innovation, and impact at scale.

Qualifications & Experience

• 10–12 years of progressive experience in HR/People & Culture, with at least 3 years in a leadership role.
• Proven track record in building culture, managing high-performing teams, and leading people operations.
• Deep understanding of HR strategy, systems, policies, L&D, and compliance.
• Strong people orientation, communication skills, and change management ability.
• Experience in the development sector/startups/impact-led organizations is a plus.
• A degree in Human Resources, Organizational Psychology, or equivalent. HR certifications (SHRM, HRCI, etc.) are a bonus.

What We Offer

• Opportunity to be part of a fast-growing organization creating systemic impact in education.
• Collaborative, purpose-driven work culture.
• Competitive compensation package based on experience and skills.
• Opportunities for continuous learning and leadership development.

Muskaan Dreams offers compensation as per the experience & competitive pay with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun and rapidly growing organisation that is transforming the lives of millions of children in India by integrating and bringing technology to public school classrooms.

To be successful at Muskaan Dreams, you will also:

• Have a passion for our mission and a strong desire to achieve impact at scale with speed
• Embrace challenges as opportunities and drive innovation in our quest for educational transformation.
• Approach problems with a solution-oriented mindset, turning obstacles into stepping stones for progress.
• Be a proactive and innovative thinker who achieves results and creates positive change
• Have a very high level of personal and professional integrity and trustworthiness
• Embrace diversity and a commitment to collaboration
• Thrive in a fast-paced environment

Join us in this exhilarating journey to make a real difference in education. If you are a results-driven marketing professional with a passion for social impact and the energy to lead, apply now for the Lead Marketing and Brand position at Muskaan Dreams.

Note: Muskaan Dreams is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled

How to Apply: Click here to apply or https://muskaandreams.org/career/ 

Note: A typical recruitment process for these roles takes about 30-45 days, we’ll keep you updated about the progress through email.  For queries:  hrm@muskaandreams.org

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