Program Manager - CSR M&E

Position: Program Manager - CSR M&E

Location: Udaipur, Rajasthan

Employment: 12 Months Contract

About Sattva

We Partner to deliver social impact at scale

Sattva Consulting is an Indian-origin, Global impact consulting firm and since 2009 we have been engaging with communities, businesses and government to deliver societal impact at scale.

We believe that Civil society, Business and Government all have a critical role to play in building an equitable and sustainable world, and we actively partner with all stakeholders to enable impact through our research & advisory services, knowledge platforms and collaborative initiatives.

Our teams are based in India, Singapore, Denmark and UK, but as a global organization our work has spanned 25 countries and 5 continents. For more information, please visit: www.sattva.co.in

The Opportunity

We are seeking a dynamic and experienced Program Manager to join our Udaipur based client and lead their comprehensive Corporate Social Responsibility (CSR) portfolio. This role offers the opportunity to work at the intersection of social impact and corporate strategy, driving meaningful change through innovative and sustainable initiatives. This role demands excellent client and field staff management abilities, data-driven decision-making, problem solving, communication skills, an understanding of rural market realities and tech-enabled social commerce platforms. 

As the Program Manager, your role would include but not be limited to

Monitoring, Evaluation, and Reporting

Impact Monitoring: Regularly monitor program outcomes using predefined KPIs and evaluation frameworks.

Data-driven Insights: Collect, validate, and analyze data from field activities to assess program performance and identify areas for improvement.

Reporting: Prepare and present regular updates, reports, and impact assessments to the headquarters and client, ensuring transparency and accountability. 

Client and Cross-functional Collaboration

 

Client Communication: Act as the primary point of contact for the client’s CSR team, providing qualitative and quantitative progress updates and addressing queries.

Internal Coordination: Work closely with the strategy teams and other units to ensure implementation is in line with the overall program vision.

Program Optimization and Innovation

Continuous Improvement: Identify opportunities to optimize program delivery and incorporate best practices from similar initiatives.

Technology Integration: Leverage tech-enabled tools and platforms to enhance the effectiveness of on-ground implementation and monitoring efforts.

Program Implementation and Field Operations

On-ground Implementation: Oversee the implementation of the client’s CSR portfolio in Udaipur, ensuring alignment with the developed strategy.

Field Visits: Conduct regular field visits to oversee program activities, build relationships with local stakeholders, and ensure program objectives are met.

Monitoring and Troubleshooting: Ensure smooth on-ground operations by addressing challenges promptly and maintaining program timelines.

Stakeholder Engagement: Collaborate with local stakeholders, including community leaders, NGOs, and government bodies, to facilitate program success.

The Ideal Candidate:

At Sattva, our goal is realizing the impact on the ground and to drive a collective win by engaging with multiple stakeholders. We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have the following profile:

5-8 years of experience in consulting, project management & complex operations, stakeholder management in corporate, social enterprises, consulting firms, or global foundations

Efficient in time and quality management, ensuring timely delivery of high-quality work that exceeds client expectations.

Strong written and verbal communication skills, crafting clear documents and impactful presentations for effective team and client communication.

Proficient in collecting, analyzing, researching and presenting data using various tools and methodologies to facilitate decision-making and convey insights effectively.

Skillfully cultivates and maintains positive relationships with clients, understanding their needs and delivering high-quality service and support.

Fosters teamwork and open communication, encouraging knowledge-sharing and effective delegation to optimize productivity and achieve project goals 

Designs and implements effective frameworks to assess program impact and inform decision-making.

Proficient understanding and application of corporate social responsibility regulations and legal frameworks.

Why Sattva?

It's not about us really- Because IMPACT is everybody’s business.

Create Impact: Make an impact with the work you do and solutions you design

Work Environment: Thrive in a diverse, inclusive and collaborative environment

Learn & Grow: Challenge yourself to learn, grow and deliver the best you can

Future Ready: Work on critical issues of today that will affect our collective tomorrow

Sattva is an equal opportunity employer and considers qualified applicants regardless of race, religion, caste, creed, gender, sexual orientation, physical or mental disability, or any other legally protected and/or marginalized characteristics. Diversity, Equity, and Inclusion are essential to our business and we foster an environment of respect and a culture that celebrates diversity and promotes equity and inclusion. We are committed to providing all employees with education, training, and development opportunities to create a workplace where everyone feels safe, respected, and included.