Officer - Communication

Position: Officer - Communication 

Department: Livelihoods 

Role: Communication 

Reporting Relationship: Project Manager - Livelihoods 

Location: Chennai, Tamil Nadu 

Number of Positions: One 

Nature of Employment: Fixed Term 

Key Roles & Responsibilities:

•  Work with the Project Manager and other members of the team to implement the communication strategy for Project to include both internal and external communications in all 11 functioning districts of the project. 
• Support the Project Manager in developing a narrative and messages that reflect the core aims of Project and creating strategic presentations for internal and external stakeholders. 
• Plan and coordinate and editorial calendar of Project to create a pipeline of content including collaterals, reports, articles, op-eds, press releases, and blogs. Draft, edit, proofread, and commission materials as appropriate.
• Maintain communications with key stakeholders through regular mailings and newsletters. 
• Produce high-quality, well-written, and visually appealing content to influence audiences’ donors/partners and government agencies. Content may include blogs, articles, infographics, media articles, case studies, opinion editorials, policy briefs, videos, social media content, monthly reports and presentations. 
• Maintain a detailed understanding of the project, identifying stories, and a knack to leverage project data for story-telling around key developments for dissemination. 
• Work with Project Manager to continuously build communications assets, including a photo, story, and video bank for use in program resources and fundraising efforts. 
• Assist in the creation of and be responsible for executing and managing a multi-channel online and social media strategy. 
• Collaborate with internal and external stakeholders to conceptualize and execute compelling social and digital campaigns, including planning and distribution of multimedia content such as podcasts and videos. 
• Measure, analyze, and document the success and impact of the Project, social media pages, and campaigns. Develop goals and metrics to measure analyze, and optimize the effectiveness of digital strategy via web analytics 
• Research and identify thematic gaps and conduct needs assessment, where required. 
• Collect quantitative and qualitative information of project. 
• Develop and manage a database pf case studies and stories collected from the field (including photos and videos), and streamline processes to make content available widely across the organization for diverse uses. 
• Support management of the website agency, design agency, or any other communications agency required for Communications tasks throughout the year Documentation. 
• Develop a mechanism to collect & archive case/impact stories. 
• Review quarterly/monthly/annual Beta version reports received from the field. 
• Collect and collate data and numbers for the Board.

Qualification and Experience:

•  Experience/ bachelor’s degree in development, communications, journalism, English, management, or related fields. 
• Minimum 3-5 years’ experience in communications, preferably developing high-quality resources and publications, video and audio resources, conceptualizing and designing reports, and brand messaging through social media.

Skills and Competencies: 

• Communication: Translates complex ideas into clear, impactful messages for a range of audiences, using a variety of methods and media to engage and win understanding. Extracts and constructs powerful and engaging stories from program activities. Demonstrates excellent command of English and Hindi.
•  Creating and Innovating: Contributes new, interesting, and effective ways of getting messages about AIF’s programs to the people who need to hear them. Confidently contributes wellthought-through ideas, and sees them through to implementation. Continually scans the external environment for trends, insights, ideas, and good practices to share with the team
• Digital First: Use digital technology, social media, and tools to achieve AIF’s goals and program objectives. 
• Collaboration: Works collaboratively within the team, sharing expertise, know-how, and ideas. Works collaboratively with a range of external stakeholders, consultants, and vendors. 
• Efficiency and Effectiveness: Effectively manage conflicting priorities across programs and projects. Responds flexibly, adaptable, and positively to unforeseen events and changing circumstances. 
• Specific Knowledge Desirable: Working familiarity with desktop publishing software such as MailChimp, Canva, InDesign, or MS Publisher.