Program Officer

Program Officer (Milling Technologist)

(Multiple locations)

Fortify Health

Job Description

 __________________________________________________________________________________

Team: Programs: Open- Market

Contractor Fee: INR 74,326 per month (non-negotiable)
Location: Chandigarh, Patna, Ranchi, Surat, Bareilly, Jodhpur, and Jammu (Subject to change as per the requirement)

Terms of employment: Contract for one year, renewal by mutual agreement

Closing:  11:59 pm IST, 2nd May 2025*

 

*Please note: We will be reviewing applications on an ongoing basis before the closing date, so we recommend submitting applications as soon as possible. We only accept applications through the Google Form application form linked at the bottom of this page.

About Fortify Health

Fortify Health has a vision for a healthier world where everyone has the micronutrients they need to survive and thrive. We work toward this by enabling access to micronutrient-rich wheat flour to reduce and prevent iron deficiency anaemia. We currently work in many regions across India but are planning to expand to new regions in the coming years.

Fortify Health operates through three work streams:

1. Open Market Support: We support millers to cost-neutrally fortify chakki atta in the open market. Details of the regions we operate in and our beneficiaries can be found here.
2. Government Partnership Support: We work with governments in India to mainstream wheat flour fortification through social safety net programs
3. Evidence Generation: We conduct monitoring and evaluation of activities to inform the public about the value of food fortification

To read more about our work and impact, visit our “What we do” section on our website here. 

How we work

We take a data driven approach to our work, heavily focusing on how we can have the most impact possible with the resources we have. This forms a core part of our organisational ethos. At Fortify Health, we value each of our team members and support their career development. This commitment to our team's growth and wellbeing extends to fostering strong interpersonal connections, which we prioritise despite our distributed workforce. Since we are a remote organisation, our HR team organise regular online socials in addition to an annual full team retreat to build team cohesion.

About the role

The Program Officer will assist with the onboarding of new mills, and support the launch and extension of fortification in mill partners. They will assist the program team in ensuring that fortification work in the partner mills is conducted as per the standards set by Fortify Health. This includes supporting mill partnerships end-to-end, from the initial onboarding stage all the way to ensuring that 100% of the mill’s atta production is fortified. The Program Officer will collaborate with both the Monitoring, Evaluation and Research team and the Regulatory Affairs team at Fortify Health to ensure smooth implementation and monitoring of fortification in mill partners. Therefore, Programs Officers are essential to the growth of Fortify Health. 

The Program Officer will report to Fortify Health’s Senior Program Officer for their geography. 

Responsibilities and activities

• Facilitate onboarding of mills and provide technical support to partner mills  
  • Relationship building
    • Identify new mills to reach out for partnership, and foster relationships with these mills.
    • Support generation of strong networks within the milling industry and with equipment vendors.
  • Supporting with mill launch 
    • Oversee smooth installation of fortification equipment in partner mills.
    • Provide technical advice and support to miller partners on all stages of the implementation and fortification process.
  • Visiting mills
    • Coordinate and attend visits to mills with Fortify Health’s technical consultants in the Quality and Regulatory teams.
• Contribute to Fortify Health’s research and improvement of operations
  • Collaborate with other teams at Fortify Health to ensure that their findings are used to improve Programs team operations.

Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the Senior Program Officer of the geography.

Candidate profile

 

Requirements

• Willingness to travel around 60% of the time (this may include within base location).
• Professional fluency in Hindi, and professional proficiency in English.
• Expertise:
  • Experience / background in the milling industry, with a good technical understanding of mill setup and machinery
• Execution: 
  • Ability to document key information accurately and clearly.
  • Excellent organisational skills and ability to work effectively on multiple projects.
• Collaboration: 
  • Ability to work as part of a team.
• Communication: 
  • Able to communicate key points clearly, both verbally and in written communication.
• Problem Solving: 
  • Ability to identify problems and work proactively to determine solutions. 
• Growth Mindset:
• Eager to learn from setbacks and use those insights to improve their work.

Desirable attributes

• Bachelor's degree or higher in a related field (food technology, nutrition, etc.)
• Experience in working in the milling sector.
• Experience working with remote team members.
• Experience working independently.
• Experience working in an NGO or in the development sector.
• Enthusiasm about our opportunity to improve people’s lives.
• Proficiency in other local languages.