Job Description:
Job Description –PMU –Program Manager - Maharashtra
RightWalk Foundation (RWF) is a leading organization dedicated to addressing poverty and inequality by activating transformative social policies end to end. Our approach focuses on Policy Advocacy, System Design, Capacity Building and Efficient Delivery by engaging with System Leadership, Lawmakers and Communities. We have played instrumental role in unlocking several policies including RTE 12.1.(c) in the state of Uttar Pradesh directly impacting over 950,000 children from economically weaker section and disadvantaged group across 75 districts and 28,000 schools in UP. We have also played crucial role in activating Aprenticeship policy in several states in India, thereby enabling over 1, 20,000 youths find skilling and employment opportunities.
The Founder & CEO of RightWalk Foundation, is a distinguished Alumni Award recipient from IIM Bengaluru, Mulago - Rainer Fellow, UK Chevening Fellow, Ashoka Fellow, Acumen Fellow, and winner of WTI Award by NITI Aayog & United Nations
Purpose of the Role:
The position reports to the State Program Lead – Livelihood and is responsible to coordinate and liaise with stakeholders across different levels on driving implementation of the program.
The Program Manager for the Apprenticeship Skill Development Program will be responsible for overseeing the day-to-day operations of the program, managing the field team, and building and maintaining relationships with ITIs, Skill Development Centres, other vocational training institutes and potential employers to ensure successful placement of program participants. The ideal candidate will have experience in operational planning and management, human capital management, community and stakeholder relations, and growth and expansion strategies.
Areas of Responsibility
The list mentioned below provides more detailed descriptions of the role to be performed. It is not exhaustive but illustrates the scope of responsibilities and provides insight into other tasks that may be required or assigned as per need. The tasks/responsibilities are supported by existing critical employees who will report into the position holder.
Leadership & Strategy:
- Develop and implement a strategic plan for the Skill Development Program to ensure it aligns with the organization's overall mission and vision
- Build and implement the operational roadmap in alignment with RightWalk’s strategic plan
- Lead the team to achieve program objectives and targets, drive strategic operational initiatives, including coordination and collaboration with internal and external stakeholders, to ensure timely completion and delivery of outcomes
- Provide leadership and guidance to ensure successful program implementation and delivery
- Provide senior leadership and external stakeholders with regular value added reports that identifies & tracks the status of the program, milestones and deliverables
Operational Planning and Management:
- Develop and implement operational plans and strategies to ensure successful execution of the Skill Development Program
- Oversee the day-to-day operations of the program and manage the field team responsible for implementing the program and providing training to participants
- Develop and manage budgets, timelines, and project plans
- Ensure accountability of delivery on achievement of pre-defined outcomes
Human Capital Management:
- Recruit, train, and manage the field team to ensure high-quality program delivery
- Develop and implement policies and procedures to ensure effective performance management and employee engagement
- Work with HR to ensure appropriate staffing levels and address any personnel issues that arise
- Ensure recruitment of the project team
Community / Donor / Stakeholder Relations:
- Build and maintain relationships with, Skill Development Centres, Coaching Centre, colleges and other relevant places to identify potential participants and ensure alignment of training with industry needs
- Develop and implement strategies to build relationships with potential employers and secure job placements for program graduates
- Cultivate and maintain relationships with community members, community groups, local organizations to scale the reach and impact of the program along with donors, and other stakeholders to ensure the program's success
Growth and Expansion:
- Develop and implement strategies to expand the program and reach more participants
- Conduct market research to identify new opportunities for growth and expansion
- Identify and pursue new opportunities for growth and expansion of the program
Qualifications:
- Post-graduate degree in social sciences, management or social work
- 3-8 years of experience in operations, business strategy & rapid scale expansion in the development/corporate sector with 2-3 years of experience in Strategy and Operations
- At least 5 years of experience in program management, preferably in the field of skill development
- Strong leadership skills and experience managing a team
- Excellent communication and interpersonal skills to build and maintain relationships with key stakeholders
- Experience in operational planning and management, human capital management, community and stakeholder relations, and growth and expansion strategies
- Ability to think strategically and implement innovative solutions to complex problems
- Strong project management skills and ability to manage multiple projects simultaneously
- Prior experience of working with the State, Central Government, non-profit or social enterprise will be preferred
Desired Qualities:
- Entrepreneurial spirit and ‘get-it-done’ attitude
- Operating style suited to working in a small organization setting, where teamwork and resourcefulness are highly valued
- Excellent leadership skills, including ability to manage multiple projects at a time.
Personal Attributes
- Alignment: Strong alignment with RWF’s mission of driving Equity, Inclusion and Social Justice in building stronger education ecosystems in India
- Enjoys working under pressure: flexible, highly organized and able to prioritize work to meet deadlines
- Leadership: Ability to lead and inspire a team towards achieving program objectives.
- Strategic thinker: Ability to think strategically and develop innovative solutions to complex problems.
- Excellent communication skills: Ability to communicate effectively with stakeholders at all levels, including donors, community members, and program participants.
- Results-oriented: Ability to focus on achieving program outcomes and targets, and taking necessary actions to ensure success.
- Collaborative: Ability to work effectively with a diverse range of stakeholders, including team members, external partners, and community members.
- Empathetic: Ability to understand the needs and perspectives of program participants, and create a supportive and inclusive learning environment.
- Flexible: Ability to adapt to changing circumstances, and develop creative solutions to address unexpected challenges.
- Self-motivated: Ability to take initiative, work independently, and proactively seek out opportunities for program improvement and growth.
- Passionate: Strong commitment to the mission and values of the organization, and a deep belief in the power of skill development to transform lives and communities.
Competency:
Program Manager
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