Head, Communications - Mumbai

Role: Head, CommunicationsMumbai
Experience: 12-15 Years | Salary: Up to 28 LPA
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Role Summary:

The Head of Communications will lead the implementation of the communications vertical of the org. The position involves the creation of quality content that effectively communicates the foundation's work and builds brand recognition. The role would require engaging with both internal and external stakeholders of the organization.

Responsibilities:

Branding and Communications:

• Develop and implement a consistent internal and external communications strategy aligned to the Organization's strategy & values with the objective of creating strong brand identity
• Work closely with the team to devise & execute strategies to build our digital/media presence (from videos and webinars to apps to podcasts). Crafting brand positioning statements, maintaining consistency in communication, and conducting periodic brand audits
• Using media to establish the organization and its key people as experts on ID. Giving a media push to advocacy and leadership initiatives

Stakeholder Engagement

• Work closely with the internal program teams to showcase various interventions effectively across platforms
• Identify different stakeholders (supporters, Partners, Volunteers, donors, media) and effectively reach out to them at regular intervals
• Work with the Head of Fundraising and Donor Management team build effective content for fundraising campaigns

Operational

• Lead and guide the Communication Team in the development of annual reports, award applications, build campaigns, creation of collaterals for different audiences to meet different goals (like fundraising, advocacy, volunteer engagement, etc.). Work collaboratively with all internal stakeholders/program heads to ensure Work done by the organization is appropriately communicated
• Organise the community integration program in collaboration with the Managers in Education and skill development.

Qualifications & Experience

• Bachelors degree or equivalent degree.
• Minimum 12-15 years of work experience in communication branding. Effective understanding of how technology can aid marketing.
• Strong grasp of how to create & launch digital products and create a content funnel. Excellent oral and written communicationEnglish and Hindi
• Strong presentation skills.
• Knowledge of layouts, graphic fundamentals, typography, print and videography. Knowledge of Adobe Photoshop, Illustrator, InDesign, Premiere Pro/Final Cut, and other graphic design software.

Competencies:

Must-have:

• Strategic thinking: Ability to understand and align with the program's long-term goals and capable of formulating and communicating a strategic vision for the future.
• Decision-making: Ability to demonstrate good judgment and the ability to make sound, timely decisions, particularly under pressure.
• Change Management: Demonstrate the ability to adapt to change, manage uncertainty, or shift course when needed.
• Communication: Ability to communicate effectively with various internal and external stakeholders, from team members to executives
• Technology Proficiency: Familiarity with project management software, CRM systems, and communication tools (e.g., Slack, Zoom)
• Resilience: Handling high-pressure situations, setbacks, and criticism. Staying calm and composed during crises
• Working Together: Ability to inspire, motivate, and work with other stakeholders. Look for emotional intelligence, empathy, and the ability to facilitate positive interactions with colleagues and stakeholders.
• Financial Acumen: Basic understanding of budgeting and financial reporting to assist in organizational planning.
• Ownership: The ability and mindset of taking full responsibility and accountability for tasks, projects and outcomes.

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Hiring Note: Applications will be reviewed on a rolling basis. This job is re-posted on July 8, 2025, on GroundZeroJobs.Org

For any questions, ping us on WhatsApp Chat helpline: +91-8058331557